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Design Sales Assistant

New York

Date of publication: 11-28-2018
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The Design Sales Assistant will be responsible for providing customers with all the requested information and advise them concerning
acquisitions by ensuring an outstanding sales experience. The Sales Assistant reports directly to the Cassina NY Retail Director.

Main Activities
- Meet and greet customers that come into the Showroom.
- Executing sales efforts in a professional manner assuring favorable impression of self and the brand.
- Provide excellent client services & sales results.
- Support and attend all business events and activities.
- Organize and maintain fabric and sample room as well as our catalog storage
- Mail out catalogs, samples, and tear sheets as needed
- Maintain and updating visit report, client contact database and project list.
- Ensure high levels of customer satisfaction through excellent sales service.
- Actively listen to and engage customer, using appropriate selling skills to match the customer’s needs, and ensure their decisions build
long-term relationships.
- Maintain outstanding store condition and visual merchandising standard.
- Offer information and technical support to customers about the products.
- Drawing sofa layouts and floor plans using AutoCAD
- Maintain accurate inventory and store goods.
- Identify and investigate customer complaints and service suggestions.
- Provide support to the Showroom Manager in implementing programs and execute operational and organizational objectives.
- Be responsible for processing cash and card payments.

 

Experience and Education
- Bachelor’s Degree (Industrial Design or Architecture
preferred);
- Sales experience in high-end design or luxury retail in-house;
- Excellent computer skills (Microsoft Outlook, Word, Excel).
Technical and Soft skills
- AutoCad and Indesign proficiency
- Interior Design exposure and knowledge
- Excellent communication and interpersonal skills;
- Attitude to problem solving and ability to handle stress
- Polite and customer oriented;
- Ability to analyze and understand the market and detect
client's needs;
- Team player;
- Positive attitude and enthusiastic;
- Oriented and proactive approach to achieving the goals.

 

Industry
Interior Design
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