Logo header

Tax Free Issuing Assistant

London

Date of publication: 06-07-2018
Back to Job Vacancies

On Behalf of our VIP client expanding in the UK, they are the market leader in Tax Free Shopping, providing a range of services which include VAT/GST refunds, dynamic currency conversion, POS and retail technologies, customer intelligence, marketing services and publications, training and education and consultancy services. IN JOB UK&IRELAND is looking for a

TAX FREE ISSUING ASSISTANT

As a TAX Free Issuing Assistant  you will be key for the launch of the Self Service Issuing within one the major Department Stores in London.

We are looking for a TFS Issuing Assistant, who is fluent in both Mandarin and English languages, as will be assisting International Globe Shoppers through journey with our client..

You will be assisting the International Globe shoppers throughout the process of obtaining their tax refunds.

Main Duties:

Assist International Globe Shoppers to obtain their tax refunds, specifically:

  • Explain and guide customers through the refund process
  • Ensure that the customers’ documents are completed and accurate
  • Help to ensure good relations within store
  • Handle customer queries and complaints in a professional manner and ensure that all the details are communicated to the Line Manager
  • Provide excellent customer service to the customer

Requirements:

  • Ability to work with a diverse client base
  • Experience in face to face customer contacts
  • Experience in luxury retail environment an advantage
  • Proven customer service skills, problem solving and business sense
  • A minimum of A levels or equivalent is required

Specific skills & Competencies:

  • Fluent in English & Mandarin
  • Flexible and proactive
  • Excellent interpersonal and communication skills, service orientation
  • Good organizational skills and independent working after given guidelines
  • A pleasant appearance
  • Ability to handle stress
  • Be able to work standing up for extended time
  • Good team player
  • Flexible in terms of working hours

We offer:

  • 6 months contract. Starting date mid of July / Jan 2018
  • An international environment and challenging job
  • Fast-growing international company
  • Multi-cultural environment

In Job UK & Ireland is an equal opportunity employer

 

 

Industry
Sales&Marketing
Print

Similar Job Vacancies

Sales&Marketing
London
Date of Publication: 12-07-2018
On Behalf of our VIP client expanding in the UK we are looking for a Lounge Executive (Russian...
Details
Sales & Marketing
London
Date of Publication: 03-07-2018
On Behalf of our VIP client expanding in the UK we are looking for a Lounge Executive (Mandari...
Details
Sales&Marketing
London
Date of Publication: 22-06-2018
Marketing Manager and Sales On behalf of our client, a fast growing E-commerce online B2C food...
Details
Sales&Marketing
London
Date of Publication: 20-06-2018
Our Client's mission is to make online equipment rentals hassle-free. They're a marketplace ecomm...
Details
Sales&Marketing
London
Date of Publication: 03-07-2018
On Behalf of our VIP client expanding in the UK we are looking for a Lounge Executive As a ...
Details
Design & Furniture
London
Date of Publication: 03-07-2018
On behalf of our client, an International renowned furniture brand, famous for its elegant Italia...
Details