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Customer Service and Telesales Operator

London

Date of publication: 09-10-2017
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On behalf of our client, a leading global company in the Food & Beverage Sector, In Job UK & Ireland is looking for a

Customer Service and Telesales Operator

The position will reports to the Customer Service Manager and will be responsible for the operations and clients management.

Main Responsibilities:

  • Full Call List management (calling customers, taking customers’ orders, follow up on orders, updating and managing customer database)
  • Main point of contact for incoming calls
  • Promoting new offers / upselling/ monthly promotions
  • Processing Orders, creating invoices on SAGE 50
  • Sending/posting customers’ invoices and statements
  • Preparing, packing and boxing customer’s order
  • Processing new customer’s application, Welcome pack.
  • Liaising with drivers and couriers (Interlink & others); about delivery changes
  • Carry out weekly stock count, maintaining stock record
  • Assist with placing supplier orders
  • Assist with incoming supplier’s deliveries
  • Assist with credit control
  • Assist with customer complaints & any requirements
  • Assist with general Business Duties

Requirements:

  • Good knowledge of SAGE 50
  • Italian speaker (Desirable)

We Offer:

  • £18K to £20K, plus comissions

In Job UK & Ireland is an equal opportunity employer

Industry
Sales & Marketing
Print

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